How It Works

How It Works

Your First Visit to Manna

Drawing of a person being interviewed.

The Manna Food Bank is open Tuesdays and Fridays from 1 to 4 p.m. with the exception of statutory holidays.

Our mission is to ensure that the immediate needs of the hungry are met, and to treat our clients with dignity and respect.

For first time clients it is necessary to collect some information.
We must collect this information for record-keeping purposes in order to understand the make-up of the families we serve.

The Manna Food Bank maintains files containing information about its clients. Your information is confidential, however. We will never share it with anyone.

If you are in need of groceries, we’re here to help! Please fill out this New Client Information Form before visiting Manna- i.e. name and address, the number of people in your family including ages, type of housing, income source.

This form should be submitted with your order if it is your first visit.
This information is confidential and is not shared with anyone.
Please note when you arrive at the food bank for your first visit some photo ID will be required.

Due to Covid 19 the food bank has altered the way we interact with clients

  • Clients will not enter the food bank.
  • All requests for groceries must be pre-ordered either on-line or by telephone and we shall do the best to make sure the order will be ready for you when you arrive.
  • Orders must be received PRIOR to 6 p.m. the day before you collect your groceries. If you order after 6 p.m. the day before your visit, you will have to wait for the order to be prepared.
  • For telephone orders call 705 646 0114 and leave your name and telephone number. A Volunteer will call you to take your order.
Points per Family

You will be assigned points based on the number of people in your family.
You are asked to fill out a grocery order form in which items have a point value. Peanut butter is worth 3 points, and canned pasta is worth 2 points for example. You then select what you need, using up the value of points that you are assigned, and volunteers assemble your groceries.

You can fill out and submit your grocery list online, or you can phone the food bank at 705-646-0114, leave a message and a volunteer will call you back to take your grocery order over the phone.

The Pantry

In addition to the food items included on the Grocery List, other products are offered when available. 

Family Size     Number of Items

1 person          3 items
2 – 4 persons   6 items
5+ persons      8 items

Items may include:      soup, chickpeas, lentils, pasta, coffee, tea.

When available these items may include:
KFC, Pizza
Baby Items      i.e. formula / food / diapers
Personal Care i.e.  toothpaste/brushes, soap, shampoo, feminine hygiene products
Pet Food

Fresh Produce

Unlike the food items on the Grocery List these items may or may not be available. 

In your conversation with the Volunteer taking your request just ask that the items you select be added as ‘Additional Items’.  If they are available they will be included with your groceries.

Subsequent Visits to Manna

Please up-date your information on file with us, i.e. number of family members, address, telephone number,

We ask that our clients do not use the food bank more than once a month. However: it is our policy that no hungry person or family will be turned away from Manna.